iMatrix TelematicsCold ChainEnvironmental Sensors

NEO-1 Sensor Setup Guide

NEO-1 is iMatrix's entry-level wireless temperature + humidity sensor. This guide covers pairing to the iMatrix app, creating a cloud account, configuring sensor performance, and setting up alerts.

NEO-1

Pair and view your first reading.

Download the iMatrix app

Install from App Store (iOS) or Google Play (Android).

Open the app and tap +

The plus icon is in the top-right corner of the home screen.

Scan the QR code

The QR code is on the back of your NEO-1. Use the in-app scanner — the sensor pairs automatically.

Follow the on-screen prompts

The app walks through Bluetooth pairing, first-reading verification, and initial calibration.

Name your NEO-1 and add a photo

Give it a descriptive name (e.g. "Wine Cellar" or "Freezer 2") and optionally attach a photo of the location. Saves instantly.

View your first measurements

The sensor dashboard shows live temperature, humidity, and any other supported parameters. Readings refresh per your polling interval.

Create an account and configure sensor settings.

Create an iMatrix Cloud account

Go to cloud.imatrixsys.com/registration and register — your sensors link automatically to any account using the same email as the app.

Open sensor settings

Select the cogwheel icon in the top-right corner of the sensor's dashboard tile.

Customize naming and location

Give each sensor a clear name tied to its physical location. Upload a photo if it helps the team identify it at a glance.

Select displayed parameters (Advanced view)

In Advanced view, choose which parameters appear on the dashboard tile and list view. Drag to reorder.

Tune sensor performance (optional)

Advanced view exposes Polling time (how often readings are taken), Sample time (how often readings are saved to flash), and Check-in time (how often data is uploaded). Default settings are optimized for battery life — only change if you need faster updates.

Route alerts to email, SMS, and push.

Add notification channels

Dashboard → Settings → Notifications and Reports. In the Channels section, add email, phone number, and SMS number.

Select which channels receive which alerts

You control the routing — critical alerts can go to SMS+email, info-level to email only. Note: real-time alerts require either the app running within Bluetooth range, or an iMatrix Wi-Fi Micro Gateway.

Set alarm thresholds per parameter

In Basic view, set Alarm High, Alarm Low, and Threshold in time for each parameter. Advanced view supports up to 6 alert levels per parameter.

Pro Tips

  • To turn OFF your NEO-1 quickly press the button on the back of the unit twice within 2 seconds. If a proper press is detected, the front LED will blink red 3 times and then shut off.
  • To turn ON your NEO-1 make a quick single button press. The green LED will blink 3 times, then blue LED will blink for 30 seconds and then stop blinking.
  • For instant readings, force a wake-up by pressing the button once on the back of the NEO-1. This will wake the unit for 1 minute, and then it will default to your performance settings.
  • You can replace the two AAA batteries by removing four screws on the bottom of the unit in the four corners underneath the brown plastic.
  • For freezer applications, use the NEO-1P, which has an external probe that monitors the temperature inside the freezer.
  • Organize multiple locations and group sensors by Location in the navigation window.
  • Graph sensors over hours, days, weeks, months, and years with the ability to overlay multiple sensors on one graph.
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Setup guides for other iMatrix products

Browse the full set of Quick Start Guides for Neo sensors, gateways, and Sentry-1.

All Quick Start Guides →