Shipping policy
At iMatrix Systems, Inc., we strive to ensure that your orders are delivered in a timely and efficient manner. Please review our shipping policy for details on how we handle domestic and international shipments.
Shipping Methods
Standard Shipping:
- Domestic: We use USPS Priority Mail for all standard domestic shipments.
- International: We use USPS Priority Mail International for all standard international shipments.
Shipping Costs
- Shipping costs are calculated based on the destination of the order. During the checkout process, the shipping cost will be displayed and added to your total order amount.
- Customers are responsible for any customs duties, taxes, or additional fees that may apply for international shipments.
Delivery Times
- Domestic: Delivery times for USPS Priority Mail within the United States typically range from 1-3 business days.
- International: Delivery times for USPS Priority Mail International vary by destination and typically range from 6-10 business days. However, please note that customs processing times may affect delivery schedules.
Using Your Own Carrier
- If you prefer to use your own carrier for shipping, please contact our sales team at sales@imatrixsys.com to make the necessary arrangements.
Order Processing
- Orders are typically processed within 1-2 business days. You will receive a confirmation email with tracking information once your order has been shipped.
Contact Information
If you have any questions or need further assistance with your shipment, please do not hesitate to contact us at sales@imatrixsys.com.
Thank you for choosing iMatrix Systems, Inc. for your needs. We appreciate your business and look forward to serving you.