FC102C 5G Smart Label Quick Start Guide

Before you start: All thresholds and alerts are configured in the iMatrix Cloud portal — there’s nothing to program on the label. Just attach it, power it on, and confirm it on imatrixsys.com.

At a Glance

FC102C hardware overview.

Device type	Ultra-slim 5G smart shipping label & GPS asset tracker
Thickness	5.3 mm — attaches like a standard shipping label
Weight	47 g (Standard) · 58 g (Opening-Detection build)
Cellular	5G LTE Cat-M + NB-IoT, auto-switching · EdgeUplink global eSIM (Zones 1 & 2 included)
Positioning	Multi-constellation GNSS (GPS · BDS · GLONASS · QZSS) · <10 m open-sky
Environmental	IP67 waterproof & dustproof · −20°C to 60°C
Sensors	Motion (3-axis accelerometer) · ambient light · temperature · tamper / opening detection (Opening-Detection build)
Power	2500 mAh rechargeable battery · up to 110-day life (24 h intervals) / ~80 days (motion-based)
Local interface	Single multi-function button · blue + red LED indicators
What's included	FC102C label · EdgeUplink eSIM pre-activated · iMatrix Cloud account · US-based support

How to Attach

Peel, stick, and place it well.

Prepare the surface

Make sure the surface of the package or container is clean, dry, and flat so the adhesive bonds well.

Peel and attach

Peel off the adhesive backing and press the label firmly onto the flat surface. Keep the ambient-light sensor port and the power button uncovered so light detection and manual status checks keep working.

Place it for a clear signal

The label is IP67-rugged, but for the fastest GPS lock, position it with a clear view of the sky and away from heavy metal shielding where you can.

Activation & Power

One button, simple LED status.

The FC102C is operated with a single multi-function button on the front of the label, with a blue and red LED for status.

Power on

Press and hold the button for 3.6 seconds. The blue LED lights to confirm the device is starting up — it then connects on its pre-activated EdgeUplink eSIM.

Power off

Quickly press the button twice, then immediately hold it until the blue LED flashes 5 times.

Check status

Press the button once at any time to show the current state on the LED.

Solid blue — working normally.

Solid red — connection issue, usually no cellular signal. Move the package toward an exit or outdoors to reconnect.

Red flash every 20 s — battery below 20%. Recharge the label before the next shipment.

Managing in iMatrix Cloud

Everything is set up on imatrixsys.com.

There’s nothing to program on the label — all tracking, alerts, and thresholds are managed in your iMatrix Cloud account.

Track in real time: log in to see the current location and full history of every shipment on the live map.
Set alerts: get notified on temperature excursions, tamper / opening detection, and unexpected movement — thresholds are configured remotely.
Export data: download detailed reports on the environmental conditions your cargo experienced in transit.

Service Plans

Choose how the device reports.

Locate · Daily inventory

Know where it is, on a schedule

Scheduled check-ins (Mode A — power saving)
Longest battery life — up to 110 days per charge
Daily location history & inventory map
Set-and-forget for one-way and long-haul shipments

Command · Active tracking & security

Know the moment it moves

Programmable, motion-triggered reporting (Mode B)
Motion, light, temperature & tamper alerts
Recovery-grade live tracking when something moves
Full event history & route replay

Pricing for the FC102C is in progress — it uses the same two-tier model as the rest of the FleetConnect asset-tracker line. Check FC102C availability →

Health & Troubleshooting

Keep it reporting reliably.

Red light on a status check? The label is in an area with poor cellular coverage. Move the package toward an exit or outdoors so it can reconnect.
No data in the portal? Give the label a gentle shake — that triggers the motion sensor and forces an immediate status update to the cloud.
Still showing red? Reset the network by double-clicking the button three times within 3 seconds; the red light flashes five times to confirm.
Low-battery warning (red flash every 20 s) means the charge is below 20% — recharge the label before the next shipment.
Keep the sensor port and button clear. Don’t cover the ambient-light sensor or the power button with opaque tape, or light-detection and manual status checks won’t work.

View the FC102C product page →