Service fleets sell customer-arrival windows as much as they sell work. iMatrix makes the arrival window honest — dispatch sees the real ETA, customers get auto-notifications, and technicians carry the job, parts, and proof-of-service in one app.
NavPro plans the day's service calls, optimized for traffic and priority. Reorders on the fly when something urgent comes in.
Automated customer ETAs fire based on live GPS + historical service-call duration. Cuts call-center load.
Sentry-1 on cargo-bay doors logs every open-close. Know which truck had the missing valve when it went missing.
Driver scorecards across the fleet. Coach the worst 10% up. Insurance rates notice.
Arrival and departure per geofenced customer address. Post-visit reconciliation against invoice.
Engine fault codes, mileage-based service intervals. Schedule maintenance between jobs, not after a roadside breakdown.
NavPro multi-stop routing with live ETA updates and auto-resequencing.
Route Optimization →Real-time location on every service truck and van in the fleet.
GPS Tracking →Behavior scoring with coaching workflow; DriveGuard dash-cam for insurance discounts.
Driver Safety →Sentry-1 on bay doors; trailer and portable-equipment GPS.
Asset →Mileage and engine-hour thresholds; CAN fault alerts before a job call gets cancelled.
Preventive Maintenance →Idle reduction across a multi-stop fleet is measurable immediately.
Fuel Management →OBD-II plug-in for every service van and truck. 60-second install.
Job list, customer info, photos, signature, and two-way messaging — all on the tech's phone.
Dynamic multi-stop optimization with customer-ETA broadcasting.
Tell us fleet size, vehicle mix, and compliance context — we'll scope the hardware and pricing.
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