Video and step-by-step walkthroughs for first-time deployments. Start with "Add a Sensor" if you just unboxed your first Neo. Cloud and mobile-app walkthroughs are linked below.
iMatrix Cloud is available as a web app, on Google Play, and on the Apple App Store. Sign in with the credentials shipped with your device.
Scan the QR code on the back of the sensor, or add by serial number. Guest mode is available for quick tests.
Set temperature and humidity thresholds. Choose notification channels — push, email, or SMS.
Unbox → pair → set thresholds → first reading.
Display configuration and data-logging setup.
Probe calibration with ice-water reference.
USB setup, Wi-Fi join, sensor auto-discovery.
Configure per-zone thresholds across a warehouse or multi-room facility.
Generate audit-ready PDF reports for food-safety and pharmaceutical inspections.
Invite team members with owner, manager, or view-only access.
Email support is included with every product. Our team responds by next business day.
Support Plans →