Setup Guide

iMatrix NEO-1D Sensor

iMatrix NEO-1D Sensor

Step 1

Remove a protective cap from your sensor probe.

How to setup iMatrix NEO-1D Temperature & Humidity Sensor

Step 2

Download iMatrix app.

Download iMatrix App for Android
iMatrix available on Google Play
Download iMatrix App for iOS
iMatrix available on the App Store

Step 3

Open the app and click on the + icon in the top-right corner of the screen.

How to setup iMatrix Sensors

Step 4

Scan QR code on the back side of your sensor.

How to setup iMatrix NEO-1D Temperature & Humidity Sensor

Step 5

Follow instructions on the screen of your phone.

How to setup iMatrix NEO-1D Temperature & Humidity Sensor

Step 6

Give your NEO-1D a unique name and take a photo (optional).

How to setup iMatrix NEO-1D Temperature & Humidity Sensor

Step 7

View your sensor measurements.

How to setup iMatrix NEO-1D Temperature & Humidity Sensor

Step 8

NEO-1D Sensor allows you to view different screens. Press button once to wake the NEO-1D and then press button again to switch between screens.

Note: It takes ~ 2 seconds to refresh or switch screens

Get more From Your NEO-1D Sensor
With the Web Interface

Step 9

On your computer, go to to create an account and store your data.

Regiser iMatrix Account

Step 10

Access NEO-1D Sensor settings interface by selecting the cogwheel icon in the top right corner of a  sensor dashboard.

How to access iMatrix NEO-1D Sensor settings

Step 11

Customize your NEO-1D. Give it a name, for example, “Wine Cellar” and upload a picture of that Location.

iMatrix NEO-1 Sensor for Wine Cellar Monitoring

Advanced Settings

Access more settings by clicking “Advanced view”

Step 12

In ‘‘Advanced view’’ you can enable or disable Displayed Parameters by selecting and deselecting checkbox near each parameter.  You can also change order of displayed parameters. To do this click and hold Drag icon ( Drag and drop ) and move the parameter up and down the list.

icon Top 2 tracked parameters will be visible in the tile view
icon Top 3 tracked parameters will be visible in the list view
How to configure iMatrix NEO-1 Sensor displayed parameters

Step 13

Sensor Performance can be customized In advanced view of sensor settings.

  • Polling time is how often the Temperature and Humidity are read.
  • Sample time is how often this data is saved on your device into onboard Flash memory.
  • Check-In time is how often the sensor connects to your iMatrix Micro gateway or your Virtual gateway to upload data to the Cloud for graphing and storage.
  • Sleep between Check-In will stop broadcasting BLE beacons

These settings affect the battery life. We recommend the default settings.

How to configure iMatrix NEO-1 Sensor Performance

Notification Management

Step 14

To recieve notifications and alerts select Dashboard – Settings – Notifications and Reports.

In “Channels” box add your e-mail, phone number and  number for SMS messages to receive Alerts from your sensor.

How to setup iMatrix notification channels

Step 15

You can select to which channels you want to receive notifications about different types of events.

Note: To receive Alerts in real-time, you need to be within Bluetooth range with the App running or use an iMatrix Wi-Fi Micro Gateway.

How to setup iMatrix NEO-1 Sensor advanced notifications

Step 16

Select the sensor for which you want to set up an alert notification and click the cogwheel Icon in top right corner.

In the Basic view you can set your Alarm High and Alarm Low limits, and Threshold in time for each parameter separately. If you need more alert levels (up to 6) you can use Advanced view.

Pro Tips:

  • To turn OFF your NEO-1D press button on the back of the device for 3 seconds. Red LED on the front will blink 3 times, and then the display will show a “SLEEP” shut-off state.
  • To turn ON your NEO-1D press the button once. The unit will turn on, the blue LED will be blinking for 60 seconds and then stop blinking.
  • You can replace the two 1200mAh 3.6V ER14250 batteries by removing four screws on the bottom of the unit in the four corners underneath the back label.
  • For instant readings, force a wake-up by pressing the button on the back of the NEO-1D once. This will wake the unit for 1 minute, the blue LED will blink, and then it will default to your performance settings.
  • The battery level and the number of records stored on the device are shown in the bottom part of the display. Once the app running the Virtual Gateway or the iMatrix Micro Gateway connect to the device, it will download all records and upload them to the Cloud for graphing, reports, and alerts.
  • If you setup an alert and it is triggered, the NEO-1D LED will blink Red and the device will make a beeping sound. To stop the alarm, change the setting in the app or web interface, or turn the unit off.
  • Press the button on the back of the NEO-1D to cycle through the pages to select from different views. Note: It takes ~ 2 seconds to refresh or switch screens
  • For Freezer applications, use the NEO-1DP, which has an external probe that monitors the temperature inside the freezer.
  • You can organize multiple locations and group sensors by Location in the navigation window
  • Graph sensors over hours, days, weeks, months, and years and the ability to overlay multiple sensors on one graph.
  • Each sensor can generate automatic reports.
Configure iMatrix NEO-1 Sensor Report

Automate Monitoring Process

You can use “Virtual Gateway” function built in the iMatrix mobile app to upload data to the iMatrix Cloud.


  • The App needs to be running and within Bluetooth range to connect to the device and upload the stored data.
  • The virtual gateway will upload data based on check-in time, so it can take up to 10 minutes to check in the sensor data and upload it to your account for graphs.

For better performance we recommend using iMatrix Wi-Fi Micro Gateways to scan all your sensors and upload the data over Wi-Fi to the Cloud automatically.


  1. Micro Gateway will automatically update your sensors with the iMatrix latest firmware.
  2. You can use multiple Micro Gatewas for a large facility to ensure wireless coverage.
  3. The sensor’s location, relative to your smartphone or Micro Gateway, is required for proper operation. Correct placement will ensure the signal is within range, and an RSSI greater than -89db is best.
iMatrix Micro Gateway with US Power Adapter